Virtual Learning

Virtual Learning

Chromebook Tips & Tricks

Update your Chromebook

  1. Turn on your Chromebook.
  2. Connect your Chromebook to Wi-Fi.
  3. At the bottom right, select the time.
  4. Select Settings .
  5. At the bottom of the left panel, select About Chrome OS.
  6. Under "Google Chrome OS," you'll find which version of the Chrome operating system your Chromebook uses.
  7. Select Check for updates.
  8. If your Chromebook finds a software update, it will start to download automatically.

Factory reset your Chromebook

  1. Sign out of your Chromebook.
  2. Press and hold Ctrl + Alt + Shift + r.
  3. Select Restart.
  4. In the box that appears, select Powerwash and then Continue.
  5. Follow the steps that appear and sign in with your Google Account
  6. Once you've reset your Chromebook:
    • Follow the onscreen instructions to 
    • Check if the problem is fixed

If your Chromebook will not charge or turn on, Hard Reset your Chromebook

  1. Turn off your Chromebook.
  2. Press and hold Refresh  + tap Power 
  3. When your Chromebook starts up, release Refresh .


Alternately, you can try:

  1. Press and hold Refresh  + Power  for 10 seconds
  2. Release both buttons.
  3. Press Power 

Guidelines for Virtual Students and Parents

• Attendance

  • Student must log on at class start time
  • Student must log in to all classes, specials and electives included
    - Student must log on after lunchtime
    - If student is tardy past 10 minutes, the student will be marked absent at the teacher’s discretion
    - If student is late due to internet issues, parent must call the school and inform of the issue
    LMS: 505-552-9091 or LES: 505-552-9200
    - Parents/guardians need to contact the school if student will be absent
    - Laguna’s Attendance and Truancy policy will be followed per the student handbook

• Environment

  • Remember when we are logged into Zoom classrooms we are sharing the environment with all the students in the classroom on campus, as well as the teachers
  • Student must have a work area free from distractions
    - TVs, radios, etc, should not be on in the background
    - Conversations in the home should not be heard in the campus classroom
    - If background noise, conversations, or images are inappropriate, the student’s zoom will be muted and the teacher has the discretion to log the student out of the zoom account
  • Student is not to log in from vehicles
  • Make sure that materials and supplies are ready to use
  • Student should not eat during class time

• Participation

  • Student is expected to participate and complete activities in the virtual classroom, as if they were in the classroom in person
  • Cameras must be turned on, facing the student, showing the student’s face at all times
  • Virtual students are expected to answer and communicate with the teacher or staff members online
  • If a student is not interacting the teacher has the discretion to log them off for the class and count it as an absence
  • Student needs to complete the work themselves
    - Parents are to monitor their student during the classes but refrain from completing the task themselves
  • All assignments need to be submitted as designated by the teacher.
    - Follow the teacher’s submission/late policy
    - Grades reflect the completed work that is submitted
    - Parents can check Google Classroom, to see what assignments have been submitted
    - Submitted assignments that are blank documents will be graded accordingly
    - Upper-grade level students are responsible for their assignments; in the lower-grades, virtual parents accept the responsibility
  • The teacher is not responsible for missing assignments

• Respect and Patience

  • Staff, students, parents, and others in the learning environment are expected to be respectful of all
    - Foul language verbally or in writing should not be heard or seen during Zoom class sessions
    - Teachers have the discretion to mute or log the student out of the zoom session if they deem the situation inappropriate for the school environment
  • Staff, students, and parents are all focused on doing what is best for all of the students, those that are virtual and in-person
  •  Technology Help
    - A teacher may not be able to address a virtual student’s technology issue during the class time
    - If you are having issues with your device or other technology, contact the IT help desk at #505-552-3080